Marketplace platform bgbrands.bg respects the privacy of its customers and ensures the maximum protection of their personal data. This Protection and Privacy Policy (hereinafter referred to as „Privacy policy“)has been prepared and is based on the current Bulgarian and European legislation in the field of personal data protection.
This Privacy Policy regulates the processing of personal data of individuals or representatives of legal entities of our customers or potential ones, as well as users of the marketplace platform. www.bgbrands.bg („Plaltform“), in connection with the products and services provided through and available on the Platform.
This Privacy Policy, together with General terms of use, The policy for the use of „Cookies “ and any other documents that are mentioned on the Platform, sets out the rules that bgbrands.bg will comply with the processing of personal data that we collect from you or about you, or that you provide to us. This Privacy Policy does not affect, restrict or revoke your rights under the Data Protection Act.(„PDPA“) or other relevant legislation.
If you have any questions or comments about this Privacy Policy, please contact us at: info@bgbrands.bg

Please read this Policy carefully before using the Platform or providing your Personal Data, as by providing Your Personal Data you agree to its terms. If you do not wish us to process your personal data in the manner described in this Privacy Policy, please do not provide it to us. The provision of personal data by you is voluntary, in view of the use of certain services provided by us and the use of the Platform and / or access to it, as well as in view of online shopping on www.bgbrands.bg. If you do not provide the necessary information, you may not receive the service and / or product you wish to purchase.

II. Who processes and is responsible for your personal data?

Ecom BG Brands Ltd. is a company registered in the Commercial Register at the Registry Agency with UIC 206595902, which collects, processes and stores your personal data under the terms of this Privacy Policy. Ecom BG Brands Ltd. is a personal data administrator within the meaning of the Personal Data Protection Act (PDPA). You can contact us at any of the following coordinates:
Address of management: Sofia, 6 Vasil Radoslavov Str., Sport Depot building, 3rd floor
phone numbers: +359 89 464 7050
e-mail: info@bgbrands.bg

Personal Data Protection Officer:

III. Categories of personal data processed by bgbrands.

The platform may process publicly available personal data and / or personal data provided by you. The main types of personal data that are processed are:

(i) When you create a bgbrands account, you send us an information for personal identification (incl. name, email address, telephone, address, etc.);
(ii) When you add additional information to the My Account tab;
(iii) When you place an order, you provide us with information about the product you want, name, delivery address, billing information, payment method, phone number, bank card details, etc.;

The platform can process data prepared and generated by bgbrands.bg in the process of providing services:
(i) data on the final electronic communications device used, the type of device, the operating system used, the IP address, the location;
(ii) data for your preferred goods and services;
(iii) data from the communication between bgbrands.bg and you;
(iv) information on visits to the Platform and the use of the Platform, including operations and history of use of the bgbrands.bg;
(v) we may store and collect information through cookies and similar technologies in accordance with the Cookie Policy.
1. The different types of personal data can be processed alone or in combination with each other.
2. bgbrands.bg does not collect or otherwise process sensitive data included in special categories of personal data in the General Data Protection Regulation. bgbrands.bg does not collect or process data of juveniles under 16 years of age.
IV. Objectives and legal grounds for personal data processing

The personal data provided to the Platform will be used for the following purposes:

1. Providing services to bgbrands.bg in your favor
- Create and manage an account in the marketplace platform of bgbrands.bg;
- Providing a technological opportunity to place orders through the platformbgbrands.bg;
- Solving problems related to the orders and purchase of goods or services;
- Assistance in restoring the value of products in accordance with legal provisions;
- Assistance, including answering user questions, in connection with the procurement of goods and services;
- Administration and response to customer complaints / inquiries, etc.;
- Technical assistance for creating account (s) and recovering a forgotten password for access to the Platform, for electronic servicing of electronic financial documents;
- Identification and validation of the statutory age for online shopping, etc.
2. Improving our services

We strive to offer you the best online shopping experience. To do this, we use certain information about your behavior as a buyer, inviting you to complete surveys, participate in market research and / or research directly or with the help of partners.

3. Marketing

We would like to keep you informed about all the news in the marketplace platform bgbrands.bg. The platform processes the relevant data provided with the express written consent of the users for their processing for the following purposes:
- Creating and managing a personal account at bgbrands.bg; technical assistance for creating account (s) and recovering a forgotten password to access the Platform;
- Direct marketing of products and services;
- Participation and management of surveys, gift games, promotional campaigns;
We will send you a variety of messages through e-mail channels (e-mail/webpush and others.), to supplement the products you have purchased, information about offers and promotions, information about the products you have added in the "Favorites / My Profile" section, or if you are interested in buying them, gift games, etc.

In order to provide you with information that is of interest to you, we may use certain data about your behavior as a consumer (eg products viewed, products added to the list of favorite products).

You can change your mind and withdraw your consent at any time as:
- Change the settings in My Account“;
- You use the Unsubscribe link in the messages you receive from us;
- Contact us at the listed contact forms.
In any case, when we use your information for our legitimate interests, we take care to guarantee your fundamental rights and freedoms.

4. How long we keep your personal data

The duration of time your personal data is stored depends on the purposes for which it was collected.:
- Personal data processed for the purpose of issuing accounting / financial documents for tax and social security control, such as but not limited to - invoices, debit, credit notices, handover protocols, contracts for the provision of services / goods are stored for at least 11 years after expiration of the limitation period for repayment of the public receivable, unless the applicable legislation provides for a longer period.
- Personal data processed for the purpose of account management in the Platform - until the explicit withdrawal of the given consent or receipt of an objection for processing personal data for account management.
- Personal data processed for the purpose of direct marketing - until the explicit withdrawal of the consent for direct marketing or receiving an objection to the processing of personal data for direct marketing.
Bgbrands.bg stores your personal data while you are our user and have an active account. You can always ask us to delete certain information or close your account.

5. Categories of third parties that access and process your personal data
- Transport / courier companies, postal operators with a view to fulfilling our contractual obligations, sending correspondence and communications in connection with the contract between us, sending purchased goods;
- Suppliers / Traders / Partnerson the marketplace platform bgbrands.bg;
- Payment / banking service providers, servicing payments made to and from you;
- IT service providers
If we are required by law or necessary to protect our legitimate interests, we may disclose certain personal information to public authorities.

V. Your Rights in connection with the processing of your personal data

1.General rights

In connection with the processing of personal data, you have the following rights, which you can exercise at any time while storing or processing your personal data by sending a request to the address of bgbrands.bg, referred to above, or electronically by email: info@bgbrands.bg
You have the right to request from the Platform:
- a copy of your personal data and access to it at any time;
- correct your inaccurate personal data as well as data that are no longer up to date without undue delay;
- your personal data in a form convenient for the transfer of another controller of personal data or ask us to do so without being hindered by us (right of portability);
- Your personal data should be deleted without undue delay if there are any legal grounds for doing so;
- restrict the processing of your personal data, in which case your data will only be stored but not processed. Our refusal to restrict will be explicit only in writing, and we are obliged to motivate it with a legitimate reason.
You also have the right:
- to withdraw your consent to the processing of your personal data at any time with a separate request addressed to the Platform, for processing based on consent;
- object to the processing of your personal data;
- object to automated processing, including profiling;
- not be subject to a solution based solely on automated processing involving profiling;
2. You have the right to appeal to the supervisory authority

You have the right to file a complaint directly to the supervisory authority, the competent authority being the Commission for Personal Data Protection, address: Sofia 1592, Blvd. „Prof. Tsvetan Lazarov“ № 2 (www.cpdp.bg).
In case you wish to file a complaint regarding the processing of your personal data by bgbrands.bg, you can do so on the contact details of the Administrator or directly on the Data Protection Officer (on the above contact details).

3. Automated processing and profiling

When you visit the Platform, we use automated processing to adapt products and services to your needs in the best possible way. /p>

4. Objection to use for direct marketing

You have the right to object to the future processing of your personal data for the purposes of direct marketing and advertising, as well as to their disclosure to third parties and their use on their behalf for the purposes of direct marketing and advertising, by withdrawing your consent anytime. To do this, you can send an e-mail requesting that you stop using your data for direct marketing purposes at: info@bgbrands.bg

5. Can you refuse to provide personal data to bgbrands.bg and what are the consequences of this?

In order to conclude a contract with you and / or to provide you with the requested products and / or services and / or to deliver the ordered goods in accordance with legal and subsequent contractual obligations, the Platform needs certain data to identify the party to the contract, its proxy, contact details, payment details.
Failure to provide such information will prevent us from entering into a contract with you.
To make a purchase from the marketplace platform bgbrands.bg, you must have an account created. During the account creation process, the Platform needs certain data to identify you, contact information, address, etc. Failure to provide such information impedes your ability to purchase and deliver goods or services.

VI. How we protect your data

bgbrands.bg applies organizational, information technology and other necessary measures to ensure the security and protection of your personal data and the monitoring of the processing of personal data.

Among other things, such security measures include the following activities:
- bgbrands.bg has established the requirements for processing, registration and storage of personal data with internal procedures, compliance with which is constantly monitored;
- bgbrands.bg has established confidentiality obligations for its employees;
  - access to the office equipment of bgbrands.bg and the computers of each employee is limited.
- we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act, as well as the best practices of international standards;
- In order to ensure maximum security in the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.
The security measures we apply are subject to constant improvement and adaptation to the latest technologies.

VII. Cookies Policy

To get acquainted с The policy for the use of „Cookies“, please visit the page The policy for the use of„Cookies“.

Personal data for kids
We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible or obtain the consent of the person in charge of parental responsibility for the child.

Amendments to the Privacy Policy
We may periodically update our Privacy Policy. In the event of a change in current policy, atbgbrands.bg a message will be published, as well as the updated Privacy Policy. All changes and additions to the Privacy Policy will be applied only after the publication of its current content, available through the Platform.

Last edited 31/01/2022 .

I. Introduction

II. Who processes and is responsible for your personal data?

III. Categories of personal data processed by bgbrands.

IV. Objectives and legal grounds for personal data processing

1. Providing services to bgbrands.bg in your favor

2. Improving our services

3. Marketing

4. How long we keep your personal data

5. Categories of third parties that access and process your personal data

V. Your Rights in connection with the processing of your personal data

1.General rights

2. You have the right to appeal to the supervisory authority

3. Automated processing and profiling

4. Objection to use for direct marketing

5. Can you refuse to provide personal data to bgbrands.bg and what are the consequences of this?

VI. How we protect your data

VII. Cookies Policy